Approved routes matter
Provide the registration, approval or exemption relevant to each product and activity.
Cold-chain promises must be realistic
Listings need storage conditions, preparation time, packed weight and shelf-life information. Delivery options must be suitable for the entire journey.
Customers should see the essentials
Farm identity, product description, quantity, price, allergens where relevant, storage and delivery expectations should be clear before purchase.
Choose products with clear information.
Browse current listings and see the supplying farm, storage and delivery details before ordering.
Questions people ask
Does FreshFarm approve food businesses?
No. Regulators decide legal requirements; FreshFarm reviews evidence before allowing a farm to use the network.
Can chilled food use ordinary parcel delivery?
Only where packaging, route, time and carrier keep it safe. Suitability must be demonstrated rather than assumed.
